Who’s On Your Retail Radar?

Retail Radar: Suggestions For Your Retail Map

I created a retail roundup, a public Twitter list that brings together the many facets of the retail industry ecosystem.  Think of it as my retail radar for scanning retailing, technology and innovation.  I leverage this list extensively to stay current, find research and uncover case studies to help add color to my customer experience blog series.

By no means is this retail radar list comprehensive and complete but it’s a good starting point for anyone interested in keeping tabs on retailing events, expert opinions, analysts, vendor specific retail practices, analytics and industry publications.

Here are some of my favorite go-to retail specific Twitter handles.

Events:

Expert Opinion:

  • Doug Stephens is the author of “The Retail Revival” and advisor on mega-trends in retail and consumerism  @RetailProphet
  • Jason “Retailgeek” Goldberg @RetailGeek VP of Commerce Strategy at Razorfish
  • Paul Schottmiller @RetailForesight Retail Strategy Consultant, Cisco Systems
  • Steven P Dennis @StevenPDennis Senior multi-channel retail executive and strategic growth and marketing advisor. Former SVP @NeimanMarcus

Analysts and Consultants:

 Vendor Specific Retail Practices:

 Analytics and Social Login:

RetailNext Video Teaser – Be Empowered from RetailNext on Vimeo.

Gartner Says Half of New Retail Customer Identities Will Be Based on Social Network Identities by 2015.

 Retail Industry News:

mCommerceDaily

I hope you’ll enjoy these 31 Twitter handle suggestions and the others featured on my Retail Radar list.  Who would you add to the list?

 

Additional Information:

Potpourri Food for Thought: The Retail Remake

Attention Retailers | By 2016 there will be 2.43B smartphoes in use – it’s time for you to meet us  on our terms!

As Senior Director of Marketing for wireless security leader AirTight Networks, I get to engage with a broad cross-section of quick service restaurant customers such as Yum Brands (Taco Bell, KFC, Pizza Hut), Noodles and Company, PinkBerry and Garden Fresh. With great success, AirTight is contuing its push into this segment of retail:

AirTight Launches Retail Wi-Fi Analytics Engine for In-Store Business Intelligence and Customer Engagement

 @Airtight Launches Social WiFi for Integrated Retail In-Store Engagement

In support of this effort, I recently wrote several blog posts on the evolution of retail – especially as it pertains to the customer experience.

The Retail Revival: Reimagining Business for the New Age of Consumerism [Doug Stephens]

PurpleWifi Guest Blog Post : 80% of mobile consumers are influenced by in store WiFi

To shop or not to shop?  in-store Wi-Fi is the answer to that question

Book review: The #Retail Revival by Doug Stephens @RetailProphet | blog post by Lina Arseneault

PurpleWifi Guest Blog Post : Retail Revival Book Review

Doug Stephens, author of The Retail Revival generously granted me a half hour interview.  I look forward to working with him in the near future.

Doug Stephens response to book review tweet

It’s clear that Internet connectivity will influence every facet of the retail industry.  Consider this statistic from the hospitality segment:

Factors that influence hotel booking choices|

Free in-room #WiFi is now considered THE most important amenity when booking a trip | http://twitpic.com/cgigq5

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When it comes to making purchase decisions, how important is always on access on your smart device?

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Retail Wi-Fi as a Competitive Advantage - webinar

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Retail Wi-Fi as a Competitive Advantage [on-demand webinar]

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Send suggestions for future Potpourri Food for Thought features.

Lina Arseneault is Millennial at heart. Follow her on Twitter.

Cafélina uses Royalty free images